Help & guidance

Authority contacts and support in Uppsala

Contact details for public services and support organisations. The information comes from each organisation’s own website.

All organisations listed here are external. They are not partners of the Kurdish Friendship Association unless stated otherwise.

National authorities

External organisation

Migrationsverket

Examines applications for asylum and residence permits and is responsible for housing and daily allowance for asylum seekers. For questions about your own case, log in to My page or use the contact options on the website.

Phone
Phone number and opening hours are on the official website.

Information checked October 8, 2026

External organisation

Skatteverket

Population registration, personal identity numbers and coordination numbers, and tax matters.

Phone
Official website
skatteverket.se

Information checked October 8, 2026

External organisation

Arbetsförmedlingen

Support for people who are looking for work or training and who have the right to work in Sweden.

Phone
Official website
arbetsformedlingen.se

Information checked October 8, 2026

External organisation

Försäkringskassan

Social insurance, for example child allowance and parental benefit, for people who meet the conditions. Entitlement depends on your situation.

Phone
Official website
forsakringskassan.se

Information checked October 8, 2026

External organisation

Polisen och nödnummer

In immediate danger to life, a crime in progress or an accident: call 112. To report a crime or give a tip that is not urgent: call 114 14. Violence and threats are not allowed, including within the family.

Phone
Official website
polisen.se

Information checked October 8, 2026

Region Uppsala and healthcare

External organisation

Region Uppsala och 1177

Find the right care, book appointments and get health advice by phone 1177 at any time of day. In a life-threatening emergency call 112.

Phone
Official website
1177.se

Information checked October 8, 2026

External organisation

Migrationshälsan Cosmos

Offers a health examination for asylum seekers, undocumented people and newly arrived people in Uppsala County. The visit is free and an interpreter is booked. You receive a letter with an appointment; the examination is voluntary.

Who it is for
Asylum seekers, undocumented people and newly arrived people in Uppsala County
Visiting address
Valthornsvägen 3B, plan 3, 756 50 Uppsala

Information checked October 8, 2026

Uppsala municipality

External organisation

Uppsala kommun – integration

The municipality’s information on refugee reception, school and preschool for newly arrived children, and activities for integration and job seeking.

Phone
Phone number and opening hours are on the official website.

Information checked October 8, 2026

External organisation

Vägvisaren (Uppsala kommun)

Helps people who are new in Sweden and Uppsala to understand letters, notices and information, and shows where to turn. Staff speak several languages and can book an interpreter.

Who it is for
New in Sweden and Uppsala
Phone
Phone number and opening hours are on the official website.
Official website
uppsala.se/vagvisaren

Information checked October 8, 2026

Non-profit sector

External organisation

Röda Korsets Samhällsguiden i Uppsala

Support with administrative tasks and contact with authorities: understanding letters, contacting authorities and healthcare, or filling in applications, in a conversation with a volunteer. An interpreter can be arranged. No legal help in migration cases. Free; book an appointment.

Phone
Visiting address
Trädgårdsgatan 16C, 753 09 Uppsala

Information checked October 8, 2026

Opening hours change. Check them on the official website before you go.